Module 1: 

Communication Roadmap

Module 2: 

All the Ways We Communicate that Don’t Involve Words

Module 3:  The New Communication Model:  Listen-Think-Speak

Module 4:  

Resolving Conflicts with Ease—Part 1

Module 5: 

Resolving Conflicts with Ease—Part 2

Module 6: 

Brainstorm Solutions with a Twist

(HINT: it’s thinking about your partner too)

Module 7: 

Using and Sustaining the model in Real Life

BONUS: 

Script examples for special conversations