Module 3: The New Communication Model: Listen-Think-Speak
Module 4:
Resolving Conflicts with Ease—Part 1
Module 5:
Resolving Conflicts with Ease—Part 2
Module 6:
Brainstorm Solutions with a Twist
(HINT: it’s thinking about your partner too)
Module 7:
Using and Sustaining the model in Real Life
BONUS:
Script examples for special conversations